Terms of Use

1) Service Overview

Petal XBT provides a crypto off-ramp service that enables users to convert supported digital assets into local currency payouts (including M-Pesa where available). Service availability, limits, and supported assets may change from time to time.

2) Eligibility and User Responsibility

• You must be at least 18 years old and legally able to enter binding agreements.
• You are responsible for ensuring all details you provide are accurate, including wallet address and payout details.
• You are solely responsible for complying with laws and regulations applicable to your use of the platform.

3) Market Risk Disclaimer

Digital asset prices are subject to high market risk and price volatility. You are solely responsible for your conversion and trading decisions, and Petal XBT is not liable for any losses you may incur.

• Past performance is not a reliable predictor of future performance.
• You should only proceed if you understand the risks involved.
• You should carefully consider your trading experience, financial situation, and risk tolerance.
• If you are unsure, consult an independent financial adviser before making any trade or conversion decision.

4) No Financial Advice

Information on this site, in our communications, or through support channels is for general informational purposes only and should not be construed as financial, investment, legal, or tax advice.

5) Transaction Processing and Finality

• Blockchain transactions may require network confirmations before processing.
• Exchange rates and payout amounts can change due to market movement, execution timing, and fees.
• Once submitted or completed, some transactions may not be reversible.
• Delays may occur due to network congestion, third-party providers, compliance reviews, or technical interruptions.

6) Prohibited Use

You agree not to use Petal XBT for:

• Misrepresentation, account abuse, or abuse of services.
• Attempted disruption, exploitation, or unauthorized access to our systems.

7) Security and Phishing Warning

Be aware of phishing websites and scams. Always ensure you are visiting our official website petalxbt.com before entering any sensitive information. Petal XBT is not responsible for losses caused by use of fake or malicious websites, social engineering, compromised devices, or user-side security failures.

8) Limitation of Liability

To the fullest extent permitted by applicable law, Petal XBT and its affiliates, officers, and service providers are not liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, digital assets, business, or data arising from your use of the platform.

9) Changes to Terms

We may update these Terms of Use at any time. Updated terms will be posted on this page with a revised effective date. Your continued use of Petal XBT after changes are posted constitutes acceptance of the updated terms.